PREPARING FOR YOUR APPOINTMENT
This may not be something that you think about when making an appointment at a new hair salon, but we have found that taking a little extra time to properly prepare for your hair appointment can lead to better results.
ARRIVING TO THE SALON
We want your experience at Diaspora to be as pleasant and relaxing as possible, so please allow about 5 minutes of time to find a parking space.
*Complimentary parking is available on our lot in the rear of the salon. The lot is on a small, but widely open street that runs behind the salon called Morton Street. Morton Street sits between Charles and Maryland and is accessible from 24th Street. Our rear windows are decorated with white trimming. In the window of the parking lot, you will see a YELLOW ARROW and a "private parking" sign. Please park diagonally. After parking, you will need to walk around to Charles Street to gain entry into the salon. Street parking is available at a rate of $.50/ hour, in 4 hour increments. We are directly across from Safeway Market in a cluster of brownstones, our windows read "Diaspora Salon" in gold, and are decorated with teal blue trimming. Please do not park in Safeway's lot or your car may be towed.
Additionally, we ask all clients to arrive up to 5 minutes before your appointment time. All appointments are structured to allow time for a consultation, shampoo & conditioning, your technical service, processing/ dryer time, finishing and product recommendation. If you're late, we may have to cancel your appointment. Please refer to our Salon Policies for more information on tardiness.
A consultation at Diaspora is a one-on-one conversation between the stylist and yourself that aid in assessing your hair and scalp needs, and overall style and health goals and desires for your hair. Consultations are performed at the beginning at your service appointment. While it's not required, we ask that all new clients fill out our Consultation Form prior to scheduling an appointment. On the consultation form, you can opt to have a stylist contact you for a 5-10 minute phone consultation should you have any questions or concerns you may have. In- salon consultations without a service are not available unless it's for a bride-to-be.
HAIR COLOR PREP
If you use butters, oils, silicones or any type of heavy products, please detox/ clarify your hair prior to your appointment using a clarifying shampoo. Heavy products tend to build up on the hair and may affect the results of your color service. We also ask that your hair is stretched when you arrive for your color service. Stretched could be a Twist- Out, Wash & Go, or any other style where your hair is not compacted into a 'fro. If you are getting scheduled for a Curly Cut, DevaCut™ or Pintura™ Highlights, you should follow the directions below and arrive in a Wash & Go only. Failure to have clarified and stretched hair may result in your stylist having to add on a Hair Color Prep or Hair/ Curl Detox service. If you have any questions about this, please contact the salon.
DEVA & CURLY CUT AT-HOME REQUIRED PREPARATION:
1. DETOX At least a week before your appointment, get ready to detox and clarify your hair if you use ANY products with silicones, butters, or oils in them. Start by shampooing your hair with an oil-free/ butter-free/ silicone- free clarifying shampoo. This means NO, zero, zilch Shea Moisture, Cantu, Camille Rose, Pantene, As I Am or ANYTHING similar (everything DevaCurl™ and Innersense are ok). We love Kinky Curly Come Clean and DevaCurl Build Up Buster as detoxers/ clarifiers, but any detoxing/ clarifying/ chelating shampoo that doesn't contain petroleum, lanolin, oils, butters, or silicones will do (please do not use apple cider vinegar). Please be sure to use a shampoo that is labeled as a "Clarifier" or "Chelator".
2. CONDITION The conditioner we recommend is Kinky Curly Knot Today, DevaCurl One Condition, Melt Into Moisture Mask, Heaven in Hair, or Deep Sea Hair Repair. But, like the shampoo, any conditioner that doesn't contain oils, butters or silicones will work.
3. STYLE Please arrive with your hair detoxed, conditioned, in a dry Wash and Go/ Curly Set (if you don't know what a Wash and Go/ Curly Set is, see photos). Your curls/ coils should be as defined as possible using a water- based curl defining product. We recommend anything from Deva Curl, Kinky Curly Curling Custard, DIY flaxseed gel, or even Eco- Styler gel. Please refrain from using products from Shea Moisture, Camille Rose, Pantene, As I Am, Cantu, Mielle Organics, The Mane Choice or anything that contains silicones, petroleum, lanolin, butters, or oils. You may have never attempted a Wash & Go before, and that's fine- just do your best. At your appointment, we will give you feedback and teach you how to achieve your best Wash & Go yet. See photos below for examples.
PLEASE DO NOT use bobby pins, head wraps, ponytails, headbands, rubber bands, hats, clips, etc on the day of your appointment. Your stylist needs to see your natural curl pattern and how your hair falls in order to perform the cut properly. Your hair should be completely out in a Wash & Go.
WE SHIP PRODUCTS If you'd like us to put together a collection of products for this process specifically for your hair texture and type, please call or email us. We can ship the products to you, or you can pick them up from the salon prior to your appointment. $75 minimum order required.
//SMALL PRINT// Failure to follow these guidelines for Deva and Curly Cuts may cause a $75 service charge, or your appointment to be cancelled. There are no exceptions. Please trust the process! We have been offering this service with these same instructions for years and following these steps sets you up for success! If you have questions, please contact us prior to your appointment. If you are interested in a Curl Discovery Session, or Wash & Go style only, while it's not required, for best results, we advise you to just follow Step 1 (DETOX) prior to your appointment for best results.
TWISTS + BRAIDS TAKE DOWN PREP
If you are just taking out braids or twists after an extended period of time, please shampoo, condition and detangle your hair before your appointment. Typically, after 2-3 months of wearing braids or a weave, hair may be matted or there can be a massive amount of shed hair and build- up that needs to be removed. The excess time it takes to detangle matted hair is not included in our service times. Should you arrive with extremely matted or tangled hair, we reserve the right to cancel your appointment. Lastly, we do not offer removal of weaves, twists or braids; this must be done prior to your appointment with us. Also, please be aware you will not be permitted to remove your own braids, twists or weave on the premises of Diaspora Salon.
THINK LONG TERM AND WITH REALISTIC EXPECTATIONS
Sometimes your desired result may not be achievable with just one visit to the salon. However, if you discuss your hair goals with your stylist, she can recommend a hair regime and timeline that will give you the results and look that you desire. Diaspora Salon works with your real hair, and we are able to achieve gorgeous results without adding hair to styles. If you've been wearing a weave, braids, or your real hair hidden for an extended period of time, we respectfully ask you to please be realistic about the capabilities of real hair.
Our stylists can advise you on styling options in between appointments, how to care for your hair at home, and also how you can evolve your style through the seasons.
TAKE A DEEP BREATH
We appreciate our potential clients for taking the time out to read how to prepare for your appointment. It really makes a difference. We invite you to contact us for an appointment and get ready to relax! Thank you for considering Diaspora Salon for your curly hair care needs, we appreciate your business and we hope to see you in the salon soon!
*Please note that neither Diaspora Salon, nor any of its employees, agents or contractors accepts liability for any theft or loss of, or damage, howsoever caused, to vehicles, accessories or contents incurred on the premises of our parking lot. Additionally, any liability of Diaspora Salon or any of its employees, agents or contractors for personal injury, howsoever caused, suffered by any entrants on the parking lot is hereby excluded to the fullest extent permitted by law.
For added convenience, street parking is available on Charles Street at a rate of $.50/ hour for 4 hours. Please do not park in Safeway’s lot or your car may be towed.